T&C/PAYMENT

Booking & Cost

For booking each passenger name as on passport / Election or Pan Card, along with mobile or landline number & email ID it is mandatory for hotel/airlines/ train bookings in India.

  • Each passengers date of birth  should be provided at the time of booking  As per the following format:- Names as on id card/ passport  (Mr/Mrs/Ms)_________ DOB DATE/MONTH/YEAR (E.g. 25Dec1951) 
  • 50% of the tour cost is to be remitted in our account before we start making any ground arrangements for the respective tour, balance amount of 50% of payment should be paid in full 30 days prior your tour.
  • In case any tour booked less than 30 days, 100% payment has to be remitted for us to make the tour arrangements.
  • All payments to be made to Kai Travels Pvt LtdThe tour offer does not confirm hotel bookings or any other arrangements when the offer is accepted and confirmed from your end, we shall start making the necessary arrangements. In the event the hotels that are included in the quotation do not confirm space, the quotation is subject to change based on new hotel/s.
  • Wifi in hotels:
    • Any guarantee of providing WIFI in the hotel, Re WIFI every hotel has their own policy please inquire at respective hotels at the reception.
    • Kai is not responsible nor stands guarantee for WIFI services.
    • In case of problem please have a word at hotel reception directly.
  • Monuments:-
    • Please note in some monuments no mobiles, video/ movie camera, matchbox, lighter, cigarettes, alcohol or any eatables are allowed inside they have to be left in our respective vehicle or at the safe deposit box of the monument.
    • Some temples non-Hindus are not allowed to enter the premises / main Sanctum. 
  • Flights baggage allowance:-
    • Please note in India 15 kg check-in baggage & 07kg in the cabin is allowed including air India alliance at aircraft-air India airbus 737/ 777  allows 25 kg check-in baggage allowance & 07 kg cabin baggage, please check your respective flight tickets for baggage allowance.
    • Check in for all the domestic flights is 02 hrs prior to flight departure & international flights 3 hours, prior to flight schedule - 45 minute prior to the flight departure check-in counter closes in India as per government directives.
  • Vehicles:
    • The vehicle will be only with your during the respective programme as per above day to day itinerary. In case one wishes to use the vehicle for extra hours or Kms will have to pay directly in the respective city.
  • Cancellation policies: -
    • Cancellation policy comes into immediate effect immediately once the Traveler/ Agent/ Organizer India OR Abroad has confirmed the tour to us via e-mail.
    • No refunds are made in case pax do not utilize meals, sightseeing or any other service as per our tour programme contract.
    • Please note KAI has right to change or cancel sightseeing due to any natural or political reason as the safety of our clients is of utmost importance to us.
    • 60-31 days prior to the tour  : NIL charges
    • 30 days prior to the tour       : 100% of the Package Cost no refund
    • In case passengers confirm the tour & KAI VOUCHERS have been sent to hotel irrespective of the number of days 100% of the package is non-refundable except flight /train tickets are refundable after deducting cancellation charges as per airlines/railway policy & RAF charges.
  • Bank details for money transfer from abroad
    • Usd transfer from abroad in our account swift transfer
    • Bank account details: - for us. Dollar transfers
    • Kai travels Pvt Ltd
    • Bank Kotak Mahindra bank
    • Jmd square m.g road  Gurgaon-122002- Haryana India
    • Account no:- 01752-00000-5223
    • Swift code: - kkbkinbb
    •  
  • Bank details for money transfer within India
    • Bank account details: - for India rupees transfer
    • Kai travels Pvt Ltd
    • Bank Kotak Mahindra bank
    • Jmd square m.g road  Gurgaon-122002- Haryana India
    • Account no:- 01752-00000-5223
    • IFSC code: - kkbk0000261